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Frequently Asked Questions
Can kids come SUP boarding or kayaking on Big Willie's tours?
When is the paddling season in Nashville?
Tips are never expected but very much appreciated! The guide/driver team really try to make your experience enjoyable and safe.
We typically operate from end of April until mid Sept, weather permitting. Our tours run Saturday and Sunday at 9am, Noon and 3pm with a 7am sunrise Yoga class. If you have questions or would like to book a party outside of normal hours click the contact us button below.
Should I tip my tour guide/driver team?
Kids under 18 must have a parental consent waiver signed by a parent/guardian and wear a life jacket at all times. All kids must know how to swim. Children 10 and under may be more comfortable in a kayak or on a parent's paddleboard. If you have any questions or special concerns contact us below.
Can I go if this is my first time SUP boarding or kayaking?
This section of the Cumberland River is a flat and wide commercial waterway so it is a great route for first timers. Guides will give paddlers a SUP/Kayak 101 introduction and important safety tips. We tailor the tour to your needs so if you feel uncomfortable or need extra help just let us know! ***Weather, river current and barge activity can increase route difficulty.
Plan for the trip to take around 1.5hrs to 2.5hrs but the weather, river current, recent rainfall and traffic can alter tour times. Our park ramps are public and shared with locals and outfitters alike. Strong headwinds can increase the difficulty and duration of your trip.
How long is the tour?
We paddle rain or shine! If tours are cancelled for severe weather we will reschedule or issue a credit for a future tour.
Large groups, hangouts and team building exercises
Big Willie's loves large groups! The more the merrier! 10% discount automatically applied at checkout for parties of 6 or more! Large group outings, birthday parties, corporate events and team building exercises are welcome. For special scheduling out of normal tour times we need a party of four or more people and a few days advance notice to schedule guide and shuttle. Thank you!
Due to the nature of our tours and the limited number of equipment we will only provide refunds for tours cancelled at least 48 hours in advance on a case by case basis. No shows, cancellations for weather or late cancellations will not recieve a refund.